Відео

This is fantastic! Keep up the great work holding businesses accountable. It's a shame Linus Tech Tips doesn't do something similar.

This is the best case I saw at Computex, everything else is absolutely useless RGB garbage.

I just bought an ASUS Motherboard and in the back of my head I was like "Wait, aren't they the company Steve called out?" Hope I don't regret this.

awesome video steve im trying to build a Pc for Unreal Engine 5 game development and my target GPU is a RTX 4070ti Super 16GB and i want a Inter CPU ... what u recomend me? like Liquid paste? ram? Aio or Air cooling ? PSU? the answer will help me a lot thanks

The only reason ASUS is doing this is because they didn’t realize it was Steve from Gamers Nexus they were going to screw. Just like the Newegg debacle a while back with Steve. It’s sad that it takes an influencer threatening their image and sales revenue to get companies to change.

Are they sorry that happened or are they sorry they got caught?

That exchange ending at 11:24 was AMAZING. He broke the ice and set the tone, explained simply his motives, what he wants and due respects that any of this should be productive and not taken as personal attacks especially as someone “lower” than a CEO. Well done. This was done so incredibly well.

Asus lost all my trust. If you cannot agree on a fact (1st question) under 30 seconds, idk how/why I should trust anything else they say. Maybe in 10-15 years I'll take a look but I don't believe a company this large can change this kind of fuckery under 5 years. I really hope they'll prove me wrong.

i have faulty asus products that i cantt get fixed on my warrenty because i bought it new from ebay and thus i dont have a proof of origonal purchase so im screwed even tho all my products are registered to me. its some of the worse customer service i have had, they wont answer ur questions they just ask for money. your doing a great thing for people here @gamers nexus thank you from me!

Steve , the audit of Asus

I was all set to buy an Asus TUF A16 laptop today. No way I'm gonna buy Asus again. I still have my 4 yo Asus laptop but it's showing signs of nearing it's end (after I began using it for gaming) Any recommendations for a budget gaming laptop?

This was a treat to watch. Thanks

Glad I don’t buy asus products 👎

I never thought I would be without my Corsair Crystal 680X. That is until just last week I was lucky enough to get a Boxed as new Hyte Y70 Touch in the Panda colour way (Black & White) from a guy just 2 miles away from me for £300 & I'm extremely happy with it.

@34.45 Homie added an extra 50 words to a 1 worded answer, this is why he gets paid big bucks ahaha Just like trying to add an extra 20 words to your SA to get that word count then the teacher scribbles 2 paragraphs and adds :this is not needed"

We definitely need a follow-up on this one!

Motives aside, companies need to get better at clear communication. Customer experience and satisfaction are obviously important reasons, but the proliferation of scams online is another. We are at the point where consumers be able to expect companies with which we engage to give us confidence we are dealing with legitimate representatives of the company. The bar is higher now, not lower. Having typos in emails, ESL speakers communicating about tech, and even misspellings on LEMs ("Exchenge") gives scam vibes, and would discourage from engaging with those emails. Shameful.

Well done, Steve!

Feels so strange sitting here with a high-end flagship card that is only two slots.

Ok wow. This is huge no other big companies do this. You have to give it to ASUS like it takes balls to step up like that. This is all customers want like now I will continue to purchase ASUS products. Like its ok to mess up we don't care everyone on this planet messes up as long as you own it and try to do better that's all that matters!!

If they made the case with the hot swap bays I would absolutely buy it.

I was researching handhelds and ran into the original video. That video made my choice to get a steam deck instead. When I was talking to a buddy about why I went with steam he said oh let me watch the video. He watched it, then I'm sure he warned his friends. That's how this works. I don't care for their apologies because I've already made my choice. 😅

5:50 if a product is out of warranty, it shouldn't have been sent in in the first place, the support chat should have informed the customer.

Between every computer parts manufacturer being incompetent and/or anti-consumer and these egregious component prices, it's really hard to be enthusiastic about building anything these days.

39:22 It takes about 15 minutes to setup a corporate intake via email to a robust automated ticketing system like Jira. You can pull out all of the details from a past RMA or ticket.

I wish more journalist was like Steve and the GN team.

seriously amazing stufffff

Everyone has a plan until steve shows up at your door.

Everything Microsoft touches dies. Mojang is a perfect example.

Missed something here at 19:53 He says "we can talk to him AGAIN" meaning he was already extended this opportunity to get ahead of this meeting and be part of this conversation early but refused.

asus is a mess give them 5 years to clear up their mess and quality control .The asus today is lousy let`s wait and see what product and quality they do or they are just chasing the $$$$$$ and provide no service.

Has this been sorted out since you posted this? If not could you please let me know the Best Motherboard with this CPU to work properly without causing me problems like this. I also want to be able to use at least 4 Nvme slots in it without dropping down the GPU from 16 to 8, I want to be able to use the GPU at its best, either a Navida 4080 or AMD top rainge GPU.

Audioopera is Steve’s long lost father

"Has a built in safety processor that will definitely never malfunction" 😂

Amit’s threadripper shirt is sick af ❤

Steve speaks Chinese :O

Nice to see legacy features being brought back from the early 2000s like overheating and going on fire, from the good old days of the AMD anthlon xp cpus. Lol

Forget Fahrenheit… can you change the screen to Russian? 😂😂

The tilting case was cool but I really liked the industrial look of the prototype.

After purchasing an In win case and finding that the IO cover of a standard ATX motherboard didn't fit I was done with them.

Peggy seems awesome and genuinely wanting to help, but understandably wanting to keep her job and not talk too bad about the company. Good freaking luck to her~ She seems good at her job.

Never buy from ASUS. Just buy a Steam Deck.

The cringe over the "currently". Oof

Thank you guys for all of this i love Asus productsand really want them to improve and i can see change in the horizon

@35:07 ......yeah, as Steve said if they answer "No" then why the hell would we believe ASUS cares about actual change? We wouldn't, because they aren't willing to state they made a mistake. The only way to say start saying sorry is to acknowledge that you did wrong. Peggy did better than her boss to qualify that the statement Steve said may be not true, as it was misleading. They should have just said "Yes, it was wrong" but better than a hard "No."

That's messed up. I've been recommending ASUS up until now.

We all know ROG stands for Republik of Germans /s

all big company as that internal hard like stone commiting to client but the ppl in charge need to push it ive work in a big comapny like that and they would enforce the internal stuff till the end (production line for example)from the top to bottom even pushing guys in the shipping for ultimate client support and quality was insane,,but we 99.9% where dealing not with like gamers just big company using our stuff so we would fix anything that was malfunction beside the warranty anything that had to be done to make the thing work was made on the spot no cost but we talking about client ordering hundreds nor 1000s of our stuff so making more $ thats why anything that alter the fonctionning even if it wasnt the probleme itself we fixed it free i bet theres a difference between clients ordering bunch of stuff and simple user imo if we had to fix a thing not realted to the problem to make the product optimal for somebody that just buy one or 2 thing in a years it eat the profit but if a comapny order 1000s and we fix side stuff on 30 product its still worth it .....u know ($$$$$ is COOOOOMPLICATED!!!!) XDXD

Chad move.